Privacy policy

Last Updated: March 2026  |  Version 2.0

GOEL A TO Z is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with India's Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023.

2.1   Information We Collect
  • –Business Information: Company name, GSTIN (optional), trade details.
  • –Contact Information: Name, email address, phone number, billing and shipping address.
  • –Transaction Data: Order history, payment method used, invoice records.
  • –Technical Data: IP address, browser type, device information, cookies.
2.2   How We Use Your Information
  • –Processing and fulfilling your wholesale orders.
  • –Generating invoices (GST-compliant where GSTIN is provided).
  • –Communicating order updates, shipping notifications, and support.
  • –Improving our platform, product offerings, and buyer experience.
  • –Complying with legal and regulatory obligations under Indian law.
2.3   Data Sharing

We do not sell, rent, or trade your personal data. We may share information only with:

  • –Logistics and courier partners for order delivery.
  • –Payment gateways (Razorpay) for secure transaction processing.
  • –Government or regulatory authorities when required by law.
2.4   Data Security

We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

2.5   Data Retention

We retain business and transaction data for a minimum of 7 years as required under Indian GST and accounting laws. You may request deletion of non-mandatory personal data by contacting us at officialgoelatoz@gmail.com.

2.6   Your Rights (DPDP Act 2023)

You have the right to access, correct, or request erasure of your personal data. To exercise these rights, write to us at officialgoelatoz@gmail.com. We will respond within 30 days.

2.7   Cookies

Our website uses cookies for session management and analytics. You may disable cookies in your browser settings; however, some platform features may not function properly without them.

2.8   Privacy Contact

For any privacy-related concerns, contact us at officialgoelatoz@gmail.com or call +91 86307 65804 during business hours (Monday to Saturday, 10:00 AM – 6:00 PM IST).